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    Home / Information for Customers / Blog about Moldavite / Customer Support / Service and Lifetime Warranty

    Service and Lifetime Warranty

    Service and Lifetime Warranty

     

    Lifetime Jewelry Warranty: Your Assurance of Quality and Care

    In our effort to provide our customers with perfect satisfaction and care for their jewelry, we have decided to introduce a revolutionary concept - a lifetime warranty against all forms of damage. You no longer need to worry about the safety and condition of your precious jewels, as we are here to take care of every detail. For an additional fee of 1,499 CZK, you will have a warranty on the purchased jewelry beyond the legal period.

    Lifetime Warranty:

    Our lifetime warranty means a simple promise: if your jewelry is damaged or any defect occurs, we are here to repair or replace it. Whether the damage is caused by normal wear and tear, an accident, or any other way, we will take your jewelry back and ensure it is in perfect condition again. This means your jewelry is protected for its entire lifespan, and you can wear it with peace of mind without worrying about losing the warranty.

    Jewelry Service:

    But our care doesn't stop at the warranty. We want your jewelry to always stand out with its beauty and shine, which is why we offer extensive jewelry services. For an additional fee of 1,499 CZK. What does this service include?

    1. Cleaning: Regular cleaning is essential to keep your jewelry in perfect condition. With our service, we ensure that your jewelry will always shine with cleanliness and its beauty will be permanently preserved.

    2. Minor Repairs: Even the smallest imperfections can significantly impact the appearance of jewelry. Our services include minor repairs, such as soldering repairs, polishing, chain repairs, and ring size adjustments.

    3. Polishing: Shine and brightness are key attributes of any jewelry. With our service, we ensure that your jewelry will shine again and attract attention.

    4. Rhodium Plating: If your jewelry is made of white metal, such as silver or white gold, yellowing or loss of shine may occur over time. Our services include rhodium plating, which restores the original beauty of white metal and extends its lifespan.

    With our jewelry service, you can rely on your precious jewels to always be in perfect condition. And with our lifetime warranty, you have the assurance that we are here to take care of your jewelry for many years. Your satisfaction is our priority, which is why you can count on us as your faithful partner in caring for your jewelry.